Conflict Diamonds Policy
Diamonds are meant to be a gift of love, and we at Altemueller Jewelry abhor the way in which some gems have been used to fund conflict.
To stop this practice, governments, our industry and human rights groups created the Kimberley Process in 2002, which today regulates 99% of the rough diamond supply, to prevent the sale of conflict diamonds. We require all of our suppliers to provide an official written warranty that their diamonds come from Kimberley-certified sources and thus are not involved in funding conflict.
The Warranty Statement reads:
The diamonds herein invoiced have been purchased from legitimate sources not involved in funding conflict and in compliance with United Nations Resolutions. The seller hereby guarantees that these diamonds are conflict free, based on personal knowledge and/or written guarantees provided by the supplier of these diamonds.
Returns and Exchanges
Items may be returned within 21 days of the original purchase date. Merchandise must be in original condition and unworn, accompanied by original packaging.
When you become an AltemuellerJewelry.com member, we ask you to fill out a form that requests your name, address and e-mail address as well as some demographic information such as gender and date of birth. AltemuellerJewelry.com will NOT share data with trusted partners to help us perform statistical analysis. Your name and address information is used solely to process orders unless your prior consent is given. Without your consent, this information will NEVER be sold, given, rented or traded to others for purposes other than order fulfillment. Your demographic information (gender, date of birth, etc.) will be used for several security purposes, to ensure you are who you say you are and in fact you are paying with your credit cards and not someone using your stolen credit cards.